SHIPPING & RETURNS POLICY
At Shmule's Hemp Delivery, we prioritize the safe and legal shipment of our premium THCa products. Our shipping policy ensures that your order is handled with care and delivered in compliance with all federal and state regulations.
Where We Ship
Domestic Shipping: We currently ship THCa products across the United States to states where THCa is legal under federal and state law.
Restricted States: We cannot ship to states where THCa is prohibited (Idaho, Iowa, Kentucky, Mississippi, Rhode Island). Please check your local laws before placing an order. Orders placed from restricted states will be canceled and refunded.
Shipping Process
Processing Time: Orders are typically processed within 1-2 business days after payment is received. Orders placed after 2 PM EST or on weekends/holidays will be processed the next business day.
Shipping Methods: We offer various shipping options, including standard, expedited, and overnight delivery. All packages are shipped via USPS, UPS, or FedEx, depending on your location and selected shipping method.
Discreet Packaging: All orders are shipped in discreet packaging with no reference to the contents or Shmule's Hemp Delivery to ensure your privacy.
Shipping Costs
Shipping fees are calculated at checkout based on the weight of the package and the destination. Free standard shipping is available for orders over $180.
Delivery Times
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Please note that delivery times are estimates and may vary depending on location, carrier, and unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress.
Legal Compliance
Age Requirement: You must be 21 years or older to purchase THCa products. By placing an order, you confirm that you meet this age requirement.
State Laws: We strictly adhere to the 2018 Farm Bill and all applicable federal laws, ensuring that our THCa products contain less than 0.3% Delta-9 THC. However, it is your responsibility to understand and comply with your state’s laws regarding THCa.
Risk of Seizure: While we comply with all regulations, Shmule's Hemp Delivery is not responsible for any package that is seized or delayed by authorities due to local laws.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.
International Shipping
Currently, we do not offer international shipping for THCa products.
Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.